| Search For Keyword or Phrase: |
|
| Example: install toner cartridge |
 |
|
|
|
To find a specific fault code, try our Fault Code Search. |
|
|
|
For further help, try our Tips on Searching. |
|
|
|
Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
|
|
|
|
| Frequently Asked Questions: |
- Noise From Inside the Machine
Rotate the locking lever downward to latch the Fuser Module back into position. If the Front Door will not close, make sure that the Fuser Module is positioned and latched correctly. If the Front Door will not close, make sure that the Xerographic Module is positioned and latched correctly. more...
- Network Controller Not Available Message
Power OFF the Machine, Wait One Minute, Then Power ON . Locate the power cable connecting the Network Controller Unit (NCU) to the machine. The NCU power cable runs from the top left side of the controller unit and plugs into the main machine in the bottom socket just below the main power lead to the machine. more...
- Fault Code 08-107, 10-10x - 10-13x: Clear the Paper Jam in Area 3 Message
NOTE: A sheet of paper that jams as it exits the paper tray area may be reported as an area 1 jam. Paper Tray 1 and 2: . Open, then close the paper tray. more...
- Paper Jam in the Document Handler
Replace the Document Handler Feed Roll Cartridge and Reset the Counter . To order a Document Handler Feed Roll Cartridge, click on [Customer Replaceable Unit Instructions] link below. more...
- Black Lines on Copies When Using the Document Handler
The Constant Velocity Transport (CVT) Glass is the narrow strip of glass to the left of the Document Glass. IMPORTANT: Only use Xerox Cleaning Fluid or Xerox Anti-Static Cleaner to clean the glass. The scanner is positioned under the Constant Velocity Transport (CVT) glass and remains stationary as documents fed from the Document Handler pass over the glass. more...
- Black Lines on Copies When Using the Document Handler
The Constant Velocity Transport (CVT) Glass is the narrow strip of glass to the left of the Document Glass. IMPORTANT: Only use Xerox Cleaning Fluid or Xerox Anti-Static Cleaner to clean the glass. If the problem also occurs from the Document Glass, restart your search selecting a case for the image quality problem occurring when using the Document Glass. more...
|
|
|
|
|
